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Dr. Suresh Saraswat - PGDM - National Insurance Academy

Dr. Suresh Saraswat



B.V.Sc.&.A.H, M.V.Sc. (Animal Breeding & Genetics)

Master of Management Sciences  

Fellow, Insurance Institute of India, Mumbai.



Have 31 years of rich and successful career in the Insurance Sector, performing in various capacities in National Insurance Company’s operations and 5 years professional experience in core qualification field in research & teaching.

Retired as Chief Regional Manager at Jodhpur Regional Office, Rajasthan in September’2016 having prime responsibility of monitoring business activities in north- west & southern part of Rajasthan.

Before becoming CRM,  served for 5 years as Regional Manager at MBRO-II, Mumbai looking after various important departments like – Motor OD/TP, Personnel, Accounts, Establishment, Grievance Redressal & customer relationship

Prior to that served for more than 25  years   in various positions across Rajasthan with National Insurance Co. Ltd., as Branch & Divisional head and in Regional office in various deptt. Personnel, Vigilance, RTC & Marketing.

As Deputy Manager – Marketing at Jaipur region have contributed effectively in implementation of pioneer initiatives like bancassurance , auto tie-up and opening of business centres.

Proactive & innovative approaches have been characteristic for implementation of marketing strategies for business development, distribution channel & claims management and customer service excellence.

Strongly believed in “REACH TO EACH” concept for propagation of personal line & rural insurance products to the rural & semi urban mass by arranging Retail Camps on regular basis by actively engaging business centres & agency force.

Joined the National Insurance as Veterinary Officer in 1985 at Sriganaganagar, Rajasthan

Earlier to joining insurance industry, I was engaged in teaching & research(1980-85) as Asstt. Professor & Junior Scientist in College of Veterinary & Animal Science, Bikaner, Rajasthan.


Training & Seminars:

Attended number of General Management and Professional Programmes with National Insurance Academy, Strategic Management Programme with MDI, Gurgaon and number of Seminars and workshops


Marketing, Bancassurance, Motor OD/TP Claims Management, Distribution Channels, Agency Development , Vigilance, Personnel & HR , Grievance  Redressal & Customer Relationship management



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